Customer Success KPIs: Metrics & Benchmarks
Summarize this article with:
ChatGPT
Perplexity
Claude
Mistral
Gemini
Grok
A survey from the Temkin Group shows that bad news isn’t the only thing that travels fast. They found that 77% of customers would recommend and provide a referral to a company to a friend with whom they’ve
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9 min read
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