Customer Onboarding Software: Why In-App is the new standard for Product Adoption

Customer Onboarding

Customer onboarding software is evolving. In-app onboarding delivers training and guidance directly within your product, driving faster adoption, deeper engagement, and lasting customer success. Discover why this approach is the future.

03 July 2025 - 5 min read

LMS for Training: Why In-App Learning Is the Next Evolution

LMS

In-App Training

A traditional LMS is good, but an LMS with in-app training is better. Learn how contextual, embedded learning boosts employee engagement, accelerates software adoption, and delivers real business results.

03 July 2025 - 5 min read

Best Email Marketing Platforms in 2025: A Customer Success and Learning Perspective

Customer Onboarding

Customer education

Product Adoption

Looking for the best email marketing platform to support customer onboarding & education? This 2025 guide compares top tools on how well they support customer success, product training, and automated learning workflows. Discover which platform helps turn new users into power users, faster.

26 March 2025 - 7 min read

Alternative to Intercom: The Best Solutions for Your Business Needs

Customer Support

Customer Success

Looking for the best alternative to Intercom? Discover 15+ top alternatives for live chat, help desk, knowledge base, and digital adoption. Find the right tool for your needs, including MeltingSpot, the best solution for customer education and engagement.

11 February 2025 - 15 min read

The Adoption Process of a new product: A roadmap for SaaS success

Product Adoption

The adoption process of a new product is a critical phase for SaaS companies. This guide explores the stages of product adoption, common challenges, and actionable strategies to optimize the user journey.

10 January 2025 - 18 min read

User Adoption Best Practices to drive engagement and retention

Product Adoption

User adoption is critical for SaaS success, ensuring customers engage with your product and experience its value. Discover best practices to streamline the adoption process, improve retention, and create a loyal user base.

09 January 2025 - 10 min read

How to improve Product Adoption and drive SaaS growth

Product Adoption

Improving product adoption is essential for SaaS companies looking to enhance user engagement, reduce churn, and maximize growth. Discover actionable strategies to optimize adoption rates and ensure users experience your product’s value from day one.

09 January 2025 - 10 min read

Understanding the Technology Adoption Lifecycle and how it impacts your SaaS growth

Product Adoption

The technology adoption lifecycle is a vital framework for understanding how users embrace new technologies. Learn how to navigate the different stages, improve adoption rates, and align your SaaS strategies with user behavior for maximum growth.

09 January 2025 - 12 min read

Mastering the Customer Onboarding Process to boost product adoption

Customer Onboarding

Product Adoption

A seamless customer onboarding process sets the stage for long-term success by ensuring users quickly understand your product’s value. Learn how to design an onboarding experience that drives engagement, reduces churn, and increases product adoption.

09 January 2025 - 12 min read

How to develop effective product adoption strategies

Product Adoption

Excerpt Product adoption strategies are critical for ensuring that users engage with your product and experience its value. Discover proven methods to drive adoption, improve retention, and align your product with user needs.

09 January 2025 - 9 min read

Top Customer Education Platforms in 2025

Customer education

It is reported that trained customers are 68% more likely to use a product regularly, 56% more likely to explore more features, and 87% more likely to solve issues on their own without needing support.

06 January 2025 - 10 min read

Top Forum Softwares in 2025: Find the right fit for your needs

Customer education

Customer Engagement

Customer Success

Discover the top forum software in 2025! Compare platforms like Discourse, phpBB, and XenForo, and learn how to build a Customer Academy that drives product adoption and user engagement. Explore advanced tools and features with MeltingSpot!

06 January 2025 - 18 min read

Top 8 Customer LMS - A detailed analysis

Customer education

In this article, we're examining all the top LMS options, highlighting each one's strengths and weaknesses to simplify your decision-making process.

05 January 2025 - 16 min read

Leveraging certification programs to drive SaaS adoption and loyalty

SaaS Certification Program

Learn how to leverage SaaS certification programs to boost product adoption and customer loyalty. Discover key strategies for creating impactful certification programs that enhance user engagement and drive long-term success.

20 December 2024 - 9 min read

The essential components of a successful Customer Education program

Customer education

A successful customer education program is key to increasing product adoption, improving customer satisfaction, and reducing churn. Learn the essential components you need for a successful program, from strategy and content delivery to support systems and analytics.

20 December 2024 - 9 min read

Top Customer Education models and when to use them

Customer education

Choosing the right customer education model is crucial for product adoption and satisfaction. This article explores top models like self-paced learning, instructor-led training, and blended learning, offering guidance on when to use each to drive engagement, loyalty, and long-term success.

20 December 2024 - 9 min read

How to optimize product activities for better user engagement and growth

Product Adoption

Product activities encompass all the actions users take within your product. Learn how to track, analyze, and optimize these activities to enhance user engagement, improve feature adoption, and drive SaaS growth.

20 December 2024 - 12 min read

How to master Product Tracking for better business decisions

Product Adoption

Product tracking is essential for understanding user behavior, improving product performance, and driving business growth. Learn how to implement effective product tracking strategies and use data to make informed decisions.

20 December 2024 - 12 min read