In this article, we’ll explore how customer communities can help your business reduce churn, enhance product adoption, and create a thriving support network.

29 October 2024 - 9 min read

The Power of Customer Success Communities: Building Loyalty and Driving Growth

Customer Success

Customer Communities

Customer communities are one of the hottest trends in boosting your customer success. They can elevate satisfaction, drive growth, and build lasting loyalty among your users.

30 September 2024 - 8 min read

Creating a Community Experience: More Than Just a Feature, It’s an Experience

Customer Communities

In this article, we break down everything you need to know about creating a successful customer community. We’ve included practical tips and real-life insights from Nisha Baxi, the Head of Customer Success at Gong. Keep reading to discover what makes a customer community truly thrive.

19 September 2024 - 8 min read